Welcome to RuShawl.com. These Terms and Conditions govern your use of our online boutique and the purchase of any products from our store. By accessing our website and placing an order, you fully agree to comply with and be bound by the following terms.
### 1. General Conditions
RuShawl.com is an international online store operating under the commercial laws and regulations of Kazakhstan. We provide our services to customers worldwide. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if fraudulent activity is suspected.
### 2. Product Authenticity and Information
We take pride in offering 100% authentic, genuine traditional wool and silk shawls. We make every effort to display the colors, design details, and specifications of our products as accurately as possible. However, slight color variations may occur due to individual monitor settings or digital photography lighting.
### 3. Pricing and Invoice Billing
* All prices listed on our website are subject to change without prior notice.
* Because we process payments manually via individual secure invoices, an order is considered accepted only after our support team verifies live inventory and issues the official billing invoice to your email.
* Payment must be completed within 3 business days from the invoice issuance date, or the reserved items will be returned to public stock.
### 4. Shipping, Custom Duties, and Logistics
By purchasing from RuShawl.com, you acknowledge that items are dispatched from our regional manufacturing and logistics hubs in Eastern Europe, while financial processing is managed through our head office in Kazakhstan. Customers are responsible for any import duties, taxes, or local customs fees that may apply upon arrival in the destination country.
### 5. Limitation of Liability
RuShawl.com shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products, or from delays caused by international postal services, customs inspections, or force majeure events.
### 6. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan. Any disputes arising from your use of this website shall be resolved within the jurisdiction of Kazakhstani commercial courts.
### Contact Information
If you have any questions or require clarification regarding our Terms and Conditions, please contact us at **orders@rushawl.com**.